Having a Customer Relationship Management system in place can help make the difference in closing opportunities, delivering world class service and keeping in touch with customers. The challenge for business is that CRM projects have the highest change of failure due to cost overruns and painful integrations to staff and existing company process.
Capris SaaS helps to overcome these challenges through offering Microsoft Dynamics CRM On Demand, Hosted in Canada.. A pay per use service model without any upfront investment in infrastructure that provides access to a full featured and customizable environment.
With Capris SaaS, you benefit from all the Microsoft Dynamics CRM advantages without the considerable upfront cost of building your own solution. You can either customize the environment yourself, or leverage Capris CRM expertise to complete it on your behalf.
Standard plans to suit your organization's needs:
| Microsoft Hosted CRM 4.0 | ||
|---|---|---|
| Features | CRM Pro | CRM Elite |
| Storage (MB) | 5 GB | 20 GB |
| Access | Outlook, Web | |
| Offline Access |  |
|
| Email Router | |
|
| Maximum Daily Emails | N/A | 500 |
| Database Backup | Semi Annual | Quarterly |
Capris Dynamics CRM customers benefit from:
Hosted in Canada
Capris SaaS services are delivered with highly redundant infrastructure. If corporate compliance requirements are a concern, you'll be pleased to know that your data is Canadian domiciled.
Familiar MS Outlook interface
Provides full integration to sales, marketing, and customer service from one centralized access point for all customer interactions and relationships.
Sales Process Management
Consistent tracking and closing of opportunities and visibility throughout the sales cycle including quota and territory.
Quote and Order Management
A full featured product catalog to quickly support quote generation and seamless transitions to opportunities.
Customize your workflows
Adding custom objects and activities, designing custom views for different users, and building business logic into the CRM so that MS CRM automates repetitive tasks, sends e-mails, and raises alerts for open items.
Flexible Reporting
Data from Dynamics CRM is easily imported to Excel making it easy to run scenarios, reports, and graphs for all aspects of a business.
